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Productivity is also enhanced by secure group messaging protocols. Network monitoring, delivery notifications and read receipts accelerate the communications cycle and reduce phone tag – meaning that healthcare providers can spend less time waiting for a reply to their messages and more time caring for patients. In addition to protecting the integrity of PHI in transit, text messaging apps for hospitals enhance productivity through 100% message accountability. How Secure Text Messaging Enhances Productivity Administrators also have the ability to retract any message sent to secure text messaging apps for hospitals, or PIN-lock the apps if devices onto which the apps have been installed are lost or stolen. Consequently the facility exists for administrators to assign message lifespans to text messages, so that they delete after having been read, and an automatic logoff function means that users will have to log back into the app following a period of inactivity.įrom an administrator´s perspective, all activity conducted via the apps is monitored to ensure compliance with HIPAA guidelines and organizational usage policies. The differences that exist from a user´s perspective are intended to prevent the unauthorized disclosure of PHI when a desktop computer or mobile device is left unattended. The user interface is practically identical to ensure a quick uptake of the app. Once logged in to the messaging app, users can send text messages similar to SMS or IM, attach images and documents, or engage in multiparty discussion threads. What´s Different about Secure Text Messaging?įrom a user´s perspective there are few differences between secure text messaging apps for hospitals and commercially available messaging apps. They are particularly beneficial in a healthcare environment that supports a BYOD policy. Secure text messaging apps for hospitals can be downloaded onto any mobile device or desktop computer, making them an appropriate replacement for unsecure communication channels such as SMS, instant messaging and email. Resembling commercially available messaging apps, secure text messaging apps for hospitals provide the same speed and convenience for mobile devices, but with mechanisms in place to protect the integrity of Protected Health Information (PHI) in transit and prevent unauthorized disclosure. Secure text messaging apps for hospitals are central to the effectiveness of secure messaging solutions that can help healthcare organizations and other HIPAA covered entities comply with the administrative, physical, and technical requirements of the HIPAA Security Rule. Text Messaging Apps for Hospitals Text Messaging Apps for Hospitals What are Secure Text Messaging Apps for Hospitals?